Double honours for tinnitus support group from Chesterfield

(Interview and photo opportunities are available)

25 September 2019 A tinnitus support group which serves sufferers in Chesterfield and North Derbyshire has become one of the first groups in the country to be awarded the Gold Standard for tinnitus support groups by the British Tinnitus Association (BTA). Volunteer Audrey Carlin, who has run the group for 33 years has also become a BTA Vice President in recognition of her work with the tinnitus community.

Said Audrey of her new role: “I am honoured and privileged to be asked to become the BTA’s next Vice President, a role which I will fulfil to the best of my ability. Having experienced tinnitus and successfully managed it for the past 35 years and having run a support group for 33 years, I embrace the BTA’s positive approach towards ‘a world where no one suffers with tinnitus’ and I will continue to support and encourage people towards this aim.”

David Stockdale, BTA Chief Executive said: “We are delighted to have someone like Audrey as Vice President, as she has so much experience of tinnitus and tinnitus support. Audrey’s insight and expertise will be invaluable as we continue to develop and expand our services to the tinnitus community.”

The tinnitus support group, led by Audrey, her daughter Joanne Gordon and a team of volunteers, enables people with tinnitus to meet others with the condition, share useful tips on coping methods and find out what help is available.

Colette Bunker, BTA Volunteer and Support Group Manager said: “A group has to meet a number of criteria to be considered a BTA Gold Standard group. These criteria are designed to ensure groups are working hard to be inclusive, encouraging peer-to-peer interaction and are providing people with accurate and up-to-date information in a safe and friendly environment.”

Group leader Joanne Gordon said: “We applied for the Gold Standard as it is a great way to show new members we are recognised by the BTA for offering a quality service and support to them. We think it is a really good idea that the BTA has introduced the Gold Standard, as it is important that groups adhere to the BTA’s ethics and ensure that whilst organisers respect opinions from members that the group is positive and welcoming.”

Colette commented: “We know that support groups can really help a person lead the best life they can, and Audrey, Joanne and the team in Chesterfield are dedicated to helping people overcome the distress tinnitus can cause, and we are delighted to be able to recognise their hard work.”

If you would like to find out more about the group, please contact the group on 01246 380415 or email Alternately, contact Colette Bunker at the BTA on or 0114 250 9933.


Editors Notes

  • The BTA is an independent charity which supports over 1 million people per year who experience tinnitus and advises medical professionals from across the world. It is the primary source of support and information for people with tinnitus in the UK. 
  • The BTA needs to raise £975,000 each year to continue their UK wide support. Donations can be made via 
  • Tinnitus">
  • Tinnitus">... is defined as the experience of sounds with no external source, most commonly ringing or buzzing, but sometimes experienced as whooshing, clicking or even music. Around one in eight adults experience tinnitus. Many people aren’t troubled by sounds they hear, but for around 10%, the condition has a significant impact on their quality of life, often linked to stress, anxiety or sometimes depression.

For more information

Nic Wray, Communications Manager

0114 250 9933

British Tinnitus Association
Ground Floor Unit 5 Acorn Business Park
Woodseats Close
Sheffield, S8 0TB

Press release distributed by Pressat on behalf of British Tinnitus Association, on Wednesday 25 September, 2019. For more information subscribe and follow

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0114 250 9933
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Double honours for tinnitus support group from Chesterfield